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HoopMetrics Support
HoopMetrics Support
A collection of articles answering questions and providing product education about HoopMetrics
50 articles in this collection
Written by
Luke Geiger
and
Zack Lefebvre
Team Management Articles
How to Create a New HoopMetrics Team you Coach or Manage?
Written by
Zack Lefebvre
Updated over a week ago
Step-by-Step Guide While Creating a HoopMetrics Team you Coach or Manage
Step by step guide to create a HoopMetrics team.
Written by
Zack Lefebvre
Updated over a week ago
How to Create an Opponent Team?
Written by
Zack Lefebvre
Updated over a week ago
Team Discoverability - Private vs. Public
This article explains the difference between having a public team or a private team.
Written by
Zack Lefebvre
Updated over a week ago
How Can I Edit a Player?
Written by
Zack Lefebvre
Updated over a week ago
Deleting a Team
Written by
Zack Lefebvre
Updated over a week ago
Ending a Season
Written by
Zack Lefebvre
Updated over a week ago
How do I Delete a Game?
Written by
Zack Lefebvre
Updated over a week ago
How to Set Game Statting Rules & Settings?
Period Type, Period Length, Fouls Allowed, Court Charts, Clock
Written by
Zack Lefebvre
Updated over a week ago
What are the Court Charts?
Written by
Zack Lefebvre
Updated over a week ago
How to View Stats from a Previous Season?
Written by
Zack Lefebvre
Updated over a week ago
How do I Add/Delete Players from my Team?
Written by
Zack Lefebvre
Updated over a week ago
Switch Between a HoopMetrics Coach account and a Fan account
Written by
Zack Lefebvre
Updated over a week ago
What is my Team Share Code?
Written by
Zack Lefebvre
Updated over a week ago
How to import a team using a team code?
Written by
Luke Geiger
Updated over a week ago
How to Navigate your Account Home Page?
Written by
Zack Lefebvre
Updated over a week ago
How to Edit My Team Settings?
How to edit Team Information & Game Settings/Rules.
Written by
Zack Lefebvre
Updated over a week ago
Account Management Articles
How to Verify your Account Contact Information
Learn how to verify your email and phone number to be able to send announcements to your player and team contacts.
Written by
Zack Lefebvre
Updated over a week ago
How to Send a Team Announcement
Send an email and/or text announcement to your players, their parents, coaching staff, or everyone!
Written by
Zack Lefebvre
Updated over a week ago
How to Add Player & Team Contact Information
Adding Player, Parent, and Coaching Staff contact information in the HoopMetrics app.
Written by
Zack Lefebvre
Updated over a week ago
My account is saying I am still on a free trial but I already purchased
This article will help if your account is saying that you are on a free trial even though you have already purchased a subscription.
Written by
Zack Lefebvre
Updated over a week ago
Is there a Free Trial for HoopMetrics?
Written by
Zack Lefebvre
Updated over a week ago
How can I see if my Account is still Active?
Written by
Zack Lefebvre
Updated over a week ago
Support Contact Information
Written by
Zack Lefebvre
Updated over a week ago
How do I Purchase a HoopMetrics Subscription?
Written by
Zack Lefebvre
Updated over a week ago
How do I Cancel my Subscription?
Cancel your HoopMetrics subscription by logging into your account on www.hoopmetrics.com/login.
Written by
Luke Geiger
Updated over a week ago
HoopMetrics Stat Keeping Articles
How to Customize the Plays Tracked for Your Team and Your Opponent?
Learn how to customize the plays you track.
Written by
Zack Lefebvre
Updated over a week ago
What is +/- (plus/minus)?
+/- (Plus/Minus)
Written by
Zack Lefebvre
Updated over a week ago
What is eFG%?
Effective Field Goal Percentage
Written by
Zack Lefebvre
Updated over a week ago
What is Turnover Ratio?
Turnover Ratio Basketball
Written by
Zack Lefebvre
Updated over a week ago
What is Assist Ratio?
Assist Ratio
Written by
Zack Lefebvre
Updated over a week ago
What is Offensive Efficiency?
Basketball Offensive Efficiency
Written by
Zack Lefebvre
Updated over a week ago
What is Defensive Efficiency?
Defensive Efficiency
Written by
Zack Lefebvre
Updated over a week ago
What is TS%?
True Shooting Percentage
Written by
Zack Lefebvre
Updated over a week ago
What is the Tendex?
Tendex Basketball
Written by
Zack Lefebvre
Updated over a week ago
How to Find & Start a Practice Game (Demo Game)
Written by
Zack Lefebvre
Updated over a week ago
How to Edit a Game that has Already been Played?
Written by
Luke Geiger
Updated over a week ago
HoopMetrics Basketball Stats Offered
Written by
Zack Lefebvre
Updated over a week ago
How to export game stats and official game reports? (Compatible with Maxpreps)
Export your Official Scorebook and Box Score
Written by
Luke Geiger
Updated over a week ago
How to export season stats?
Written by
Luke Geiger
Updated over a week ago
What are the Suggested Lineups?
Written by
Luke Geiger
Updated over a week ago
How Can I View and Download the Official Scorebook and Game Report?
Written by
Zack Lefebvre
Updated over a week ago
Can you Save an Unfinished Game and Continue Entering Stats Later?
Written by
Luke Geiger
Updated over a week ago
How to Enable Live Scoring for Fans?
Written by
Zack Lefebvre
Updated over a week ago
How to Adjust or Undo a Play I Recorded by Mistake?
Written by
Zack Lefebvre
Updated over a week ago
Custom Scorekeeping Preferences
What the scorekeeping experience looks like with or without opponent rosters, with or without the court, and with or without the clock.
Written by
Zack Lefebvre
Updated over a week ago
How to Setup a New Game to Play
Learn how to setup and start a new game to stat in the HoopMetrics app.
Written by
Zack Lefebvre
Updated over a week ago
How to open a Team's Statting Menu?
Enter a timeout, technical foul, or team turnover. You can also change a team's color or add a new player in the middle of a game.
Written by
Zack Lefebvre
Updated over a week ago
HoopMetrics Fan Account Articles
How to Watch Live Game Casts on Fan Account?
Written by
Luke Geiger
Updated over a week ago
How to Follow Teams on a Fan Account?
Written by
Luke Geiger
Updated over a week ago