HoopMetrics Support

How to Create a New HoopMetrics Team you Coach or Manage?

Written by Zack Lefebvre
Updated over a week ago

Step-by-Step Guide While Creating a HoopMetrics Team you Coach or Manage

Step by step guide to create a HoopMetrics team.

Written by Zack Lefebvre
Updated over a week ago

How to Create an Opponent Team?

Written by Zack Lefebvre
Updated over a week ago

Team Discoverability - Private vs. Public

This article explains the difference between having a public team or a private team.

Written by Zack Lefebvre
Updated over a week ago

How Can I Edit a Player?

Written by Zack Lefebvre
Updated over a week ago

Deleting a Team

Written by Zack Lefebvre
Updated over a week ago

Ending a Season

Written by Zack Lefebvre
Updated over a week ago

How do I Delete a Game?

Written by Zack Lefebvre
Updated over a week ago

How to Set Game Statting Rules & Settings?

Period Type, Period Length, Fouls Allowed, Court Charts, Clock

Written by Zack Lefebvre
Updated over a week ago

What are the Court Charts?

Written by Zack Lefebvre
Updated over a week ago

How to View Stats from a Previous Season?

Written by Zack Lefebvre
Updated over a week ago

How do I Add/Delete Players from my Team?

Written by Zack Lefebvre
Updated over a week ago

Switch Between a HoopMetrics Coach account and a Fan account

Written by Zack Lefebvre
Updated over a week ago

What is my Team Share Code?

Written by Zack Lefebvre
Updated over a week ago

How to import a team using a team code?

Written by Luke Geiger
Updated over a week ago

How to Navigate your Account Home Page?

Written by Zack Lefebvre
Updated over a week ago

How to Edit My Team Settings?

How to edit Team Information & Game Settings/Rules.

Written by Zack Lefebvre
Updated over a week ago

How to Verify your Account Contact Information

Learn how to verify your email and phone number to be able to send announcements to your player and team contacts.

Written by Zack Lefebvre
Updated over a week ago

How to Send a Team Announcement

Send an email and/or text announcement to your players, their parents, coaching staff, or everyone!

Written by Zack Lefebvre
Updated over a week ago

How to Add Player & Team Contact Information

Adding Player, Parent, and Coaching Staff contact information in the HoopMetrics app.

Written by Zack Lefebvre
Updated over a week ago

My account is saying I am still on a free trial but I already purchased

This article will help if your account is saying that you are on a free trial even though you have already purchased a subscription.

Written by Zack Lefebvre
Updated over a week ago

Is there a Free Trial for HoopMetrics?

Written by Zack Lefebvre
Updated over a week ago

How can I see if my Account is still Active?

Written by Zack Lefebvre
Updated over a week ago

Support Contact Information

Written by Zack Lefebvre
Updated over a week ago

How do I Purchase a HoopMetrics Subscription?

Written by Zack Lefebvre
Updated over a week ago

How do I Cancel my Subscription?

Cancel your HoopMetrics subscription by logging into your account on www.hoopmetrics.com/login.

Written by Luke Geiger
Updated over a week ago

How to Customize the Plays Tracked for Your Team and Your Opponent?

Learn how to customize the plays you track.

Written by Zack Lefebvre
Updated over a week ago

What is +/- (plus/minus)?

+/- (Plus/Minus)

Written by Zack Lefebvre
Updated over a week ago

What is eFG%?

Effective Field Goal Percentage

Written by Zack Lefebvre
Updated over a week ago

What is Turnover Ratio?

Turnover Ratio Basketball

Written by Zack Lefebvre
Updated over a week ago

What is Assist Ratio?

Assist Ratio

Written by Zack Lefebvre
Updated over a week ago

What is Offensive Efficiency?

Basketball Offensive Efficiency

Written by Zack Lefebvre
Updated over a week ago

What is Defensive Efficiency?

Defensive Efficiency

Written by Zack Lefebvre
Updated over a week ago

What is TS%?

True Shooting Percentage

Written by Zack Lefebvre
Updated over a week ago

What is the Tendex?

Tendex Basketball

Written by Zack Lefebvre
Updated over a week ago

How to Find & Start a Practice Game (Demo Game)

Written by Zack Lefebvre
Updated over a week ago

How to Edit a Game that has Already been Played?

Written by Luke Geiger
Updated over a week ago

HoopMetrics Basketball Stats Offered

Written by Zack Lefebvre
Updated over a week ago

How to export game stats and official game reports? (Compatible with Maxpreps)

Export your Official Scorebook and Box Score

Written by Luke Geiger
Updated over a week ago

How to export season stats?

Written by Luke Geiger
Updated over a week ago

What are the Suggested Lineups?

Written by Luke Geiger
Updated over a week ago

How Can I View and Download the Official Scorebook and Game Report?

Written by Zack Lefebvre
Updated over a week ago

Can you Save an Unfinished Game and Continue Entering Stats Later?

Written by Luke Geiger
Updated over a week ago

How to Enable Live Scoring for Fans?

Written by Zack Lefebvre
Updated over a week ago

How to Adjust or Undo a Play I Recorded by Mistake?

Written by Zack Lefebvre
Updated over a week ago

Custom Scorekeeping Preferences

What the scorekeeping experience looks like with or without opponent rosters, with or without the court, and with or without the clock.

Written by Zack Lefebvre
Updated over a week ago

How to Setup a New Game to Play

Learn how to setup and start a new game to stat in the HoopMetrics app.

Written by Zack Lefebvre
Updated over a week ago

How to open a Team's Statting Menu?

Enter a timeout, technical foul, or team turnover. You can also change a team's color or add a new player in the middle of a game.

Written by Zack Lefebvre
Updated over a week ago

How to Watch Live Game Casts on Fan Account?

Written by Luke Geiger
Updated over a week ago

How to Follow Teams on a Fan Account?

Written by Luke Geiger
Updated over a week ago