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HoopMetrics Support
A collection of articles answering questions and providing product education about HoopMetrics
How to Create a New HoopMetrics Team you Coach or Manage?
Step-by-Step Guide While Creating a HoopMetrics Team you Coach or Manage
How to Create an Opponent Team?
Team Discoverability - Private vs. Public
How Can I Edit a Player?
Deleting a Team
Ending a Season
How do I Delete a Game?
How to Set Game Statting Rules & Settings?
What are the Court Charts?
How to View Stats from a Previous Season?
How do I Add/Delete Players from my Team?
Switch Between a HoopMetrics Coach account and a Fan account
What is my Team Share Code?
How to import a team using a team code?
How to Navigate your Account Home Page?
How to Edit My Team Settings?
How to Verify your Account Contact Information
How to Send a Team Announcement
How to Add Player & Team Contact Information
My account is saying I am still on a free trial but I already purchased
Is there a Free Trial for HoopMetrics?
How can I see if my Account is still Active?
Support Contact Information
How do I Purchase a HoopMetrics Subscription?
How do I Cancel my Subscription?
How to Customize the Plays Tracked for Your Team and Your Opponent?
What is +/- (plus/minus)?
What is eFG%?
What is Turnover Ratio?
What is Assist Ratio?
What is Offensive Efficiency?
What is Defensive Efficiency?
What is TS%?
What is the Tendex?
How to Find & Start a Practice Game (Demo Game)
How to Edit a Game that has Already been Played?
HoopMetrics Basketball Stats Offered
How to export game stats and official game reports? (Compatible with Maxpreps)
How to export season stats?
What are the Suggested Lineups?
How Can I View and Download the Official Scorebook and Game Report?
Can you Save an Unfinished Game and Continue Entering Stats Later?
How to Enable Live Scoring for Fans?
How to Adjust or Undo a Play I Recorded by Mistake?
Custom Scorekeeping Preferences
How to Setup a New Game to Play
How to open a Team's Statting Menu?